Randall: Hi, my name is Randall. How may I help you?
Randall: Hello
Trizzle-83: I'm trying to register my first Battlefield game I ever bought to add to my veteran status for battlefield bad Company 2, it's Battlefield Vietnam, I have the original disc + box + serial nr(***********************) When i enter it into the veteran status updater it says: Error message! This CD-Key has already been claimed... That disc has been collecting dust ever since I stopped playing it in 2006, don't know how my s/n got out there, googling around for a solution I found other people having the same issue. Can you help me please?I also started playing BF heroes for veteran rank but that doesn't seem to do anything...
Randall: Thank you for choosing EA Games Customer Service.
Randall: Could you please let me know the platform (For e.g. Xbox 360, PS 3 or PC) you are playing the game on?
Trizzle-83: playing bf:bc2 on the ps3
Trizzle-83: bf vietnam and heroes is on the pc
Randall: Please Provide me your EA email account?
Trizzle-83: ***********************
Randall: Thank you for providing me the information. Please stay online while I look into your issue.
Trizzle-83: will do
Randall: Thank you for waiting. I really appreciate your patience.
Trizzle-83: take your time, I have all the time in the world
Randall: I am glad to inform to you I have manually added veteran to your account, Now you will able to see your M1 gun. Please login into game and check.
Trizzle-83: it's there, thanks for the fast reply
Randall: Is there anything else I can help you with today?
Trizzle-83: no that was all, thanks for the help
Randall: It was my pleasure to assist you today. I would appreciate if you could take out some time to fill our customer service survey that you would receive in your email within next 24 hours.
Trizzle-83: have a nice gay
Trizzle-83: bye
Trizzle-83: *day
Trizzle-83: omg srry
Randall: Thank you for your participation. Have a wonderful day.