Archief - pdaparts.com

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PLEASE READ: YOUR ORDER HAS NOT SHIPPED AND HAS BEEN DELAYED. PLEASE RESPOND TO THIS EMAIL WITH THE REQUIRED INFORMATION BELOW IN ORDER TO COMPLETE THE SHIPMENT.
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Hi Gert Rommens,

We have received the above listed order from DirectFix.com, thank you. Unfortunately, we ran into an issue with the order. Due to new security measures in place, we will need further verification on the order to be able to process and ship. We understand that this could be an inconvenience and it may further delay your order shipping but with the amount of stolen credit card issues on the internet, we feel that this is the best way to protect our valued customers and their information. Please email a scanned copy or send a faxed copy of the front AND back of the card that was used in this transaction with the card number ending ...****. Please be sure to block out the middle digits of the credit card number, leaving only the first and last four digits. Our fax number is 408-778-4577. Please be sure to lighten the copy so we can verify the information. If we do not receive the requested information from you within 2 business days, then we will cancel your order. Your credit card is never charged until we ship your order. The credit card statement you might see online is not a charge but rather a pre-authorization to charge your card. If we cancel your order, then the pre-authorization will be removed after a few days or the specified time frame your credit card company has designated. If you have any question or concerns please feel free to reply to this email or call and leave a message. Someone will return your call during normal business hours; Monday through Friday 9am – 4pm PST at 408-852-9595 Option 4. Please be sure to leave a message with your name and include the Order #201963 in the message so that we may better assist you with this matter. Thank you for your assistance. We appreciate your business.
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Thank you,
Order Processing Department
AX Micro Solutions, Inc.
[email protected]
AX Micro Solutions Corporate Site: directfix.com, pdaparts.com, smartphoneparts.com, cellphonezoo.com, cerecycle.com, addongear.com, iPartmart.com, ipodmart.com, freescreenprotectors.com, batteryextreme.com and gethightech.com.

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Hi,

Why does I have to send a copy of my credit card?

You have the information you need. I don't trust it to send a copy.


Gert Rommens

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Hello,

I do understand your concern. The reason that we ask for a copy of the credit card is to protect the cardholder. We have had several instances where people try using stolen credit card numbers on our website. They actually do not steal the card just the numbers from it. We need proof that you do in fact have the actual card. The request does ask you to black out the middle 8 digits on the card as well as the security code on the back. That way there is no way for someone to steel the information via fax or email. We just need the first and last four digits for verification.

Please be reassured that we are a legitimate company that is just looking out for our customers.

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bumba007 zei:

Persoonlijk zou ik het niet doen. Je visa nummer heb je al gegeven voor de betaling neem ik aan, als je nu nog een kopie stuurt kunnen ze gewoon je hele visa kaart gebruiken. Ik zou eerder op eBay enzo kijken voor iPhone schermen.

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