Deze mail heb ik zojuist in mijn mailbox gekregen, maar in het Engels, terwijl alles van feedback naar EA Nederlandstalig was.
Staat ook niks van case nummer ofzo in...
Afkomstig van:
[email protected]
"Hello,
Thank you for your patience during our investigation of your FIFA Ultimate Team account inquiry.
After investigating your case using the information provided, we have unfortunately been unable to verify any lost in-game assets. We apologize for any inconvenience or disappointment this may cause.
In order to help keep your account safe, we recommend following the account security steps found in our guide on how to protect your FIFA Ultimate Team account on our Help Center located here:
https://help.ea.com/article/fifa-13-ultimate-team-stay-safe, and to be wary of scams or “phishing” attempts in the future.
If you need to contact us again about this or any other issue, please visit
http://help.ea.com/, click the “Contact Us” button and one of our Game Advisors will be happy to assist you.
Thank you again for your patience and understanding while we carried out our investigation of your account.
Regards,
The EA Customer Experience Team"