It's a registry problem seen this with both Nero & Roxio after updating Windows! You will need to locate 2 keys in the registry and delete them!
Start Registry Editor - Go to Start-->Run, type the word, regedit
Locate the UpperFilters & LowerFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Before we start you will want to back up this entry! To do this highlight the {4D36E965-E325-11CE-BFC1-08002BE10318} Now go up to, File and select Export, enter any name you want any will do and save it where you can find it, desktop is th best for now!
Now were going to delete 2 entrys within {4D36E965-E325-11CE-BFC1-08002BE10318}
Highlight {4D36E965-E325-11CE-BFC1-08002BE10318} and look on the right for the entry, "UpperFilters", right click on it and select delete! Now do the same for LowerFilters!
Now scan for New Hardware or Reboot!
Remember that you should backup your registry or export what your changing, before editing it! Better safe than sorry!
np