Nu on-topic moet ik toch wel deze homebizzoys wel wat aankoopjes meedelen zekers?
In de week laten ontvangen in de bus:
van Play
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Hellboy: Director's Cut (3 Disc dp) €8
Unreal.
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Clerks X: 10th Anniversary Edition (3 Disc dp) €8
Snoochie boochie, guys.
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Panic Room - Special Edition (3 Disc dp) €8
Fincher dps are awesomez.
(De 3 voor £15 actie, great stuff, juist diegene die ik wilde.)
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Alien Quadrilogy Box Set (9-Disc) €26,50
van Blah
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Lord Of The Rings: The Two Towers (4 Disc Extended Edition) €8
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Lord Of The Rings: The Return Of The King (4 Disc Extended Edition) €8
Over die laatste heb ik nog wel wat te zeggen. Beide zijn in één nogal strak (maw nauw) kartonnen verpakking toegezonden en in seal. TT was brand-new, niets op aan te merken, RotK was overduidelijk tweedehands! Ik heb m'n beklag gisterennacht meteen gedaan.
Hello
I recently ordered 2 items:
- Lord Of The Rings: The Two Towers (4 Discs) (Special Extended Edition)
- Lord Of The Rings: The Return Of The King (4 Discs) (Special Extended Edition)
I was glad to receive these today, but the latter arrived rather damaged. The two boxes came in one parcel.
While The Two Towers was brand new in seal with a specs leaflet, The Return Of The King showed significant signs of a previous owner/user. The exterior slipcover was some what damaged (shallow dents, worn ink...). Also two discs appear to have scratches, and the two other weren't new, but were rather unclean (fingerprints, etc.) The specifications leaflet was missing as well.
I found it odd that I could receive a brand-new copy and a second-handed one simultaneously...
I would expect a consistency and good customer service. I'd actually like a new box for The Return Of The King.
What do you suggest I should do, and will I have to pay more for this inconvenience?
Best Regards,
Vanavond een zeer toffe reply.
Dear Mr Hau
We apologize that this item has arrived in a sub standard state and assure you we will do all we can to rectify this.
We can confirm that we do not trade in nearly new / second hand goods and all of our items come directly from reputable UK suppliers.
In light of this occurrence and the inconvenience of trying to return it to us, I have organised another copy to be sent out to you.
I hope this will go some way towards assuring you that we do not deliberately mislead our customers and will always try to rectify any problems that may arise.
If I can be of any further assistance please do not hesitate to contact me
With kind regards
Er is een nieuw exemplaar op komst... now that's customer service.
.
hehe had dat wel gedacht, toch ma ff vrage e