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Tycho91 zei:Voor de duidelijkheid: ge schreef geld van uw bankrekening naar uw paypal?
Dear Kamiel Spiessens,
Thank you for contacting PayPal regarding a missing top up..
I understand you used the wrong payment reference for an amount of 20,00 EUR.
If you topped up more than 3 working days ago and the money is not showing in your PayPal balance, we possibly didn’t receive all the required information from your bank.
Email us with the following details so that we can investigate the matter further.
Transfer ID:
Date of Transfer:
Amount and Currency of Transfer:
Last 4 digits of Bank Account Number:
Name of Banking Institution:
Name of the Bank Account Holder:
We will use this information to find your Top Up funds and if possible, add them to your PayPal balance. If incorrect or incomplete information was provided to your bank at the time of topping up, the transfer may fail. If this happens, your funds will be returned to your bank account within 10 working days. We will contact you by email as soon as we have found your Top Up.
PayPal will not charge any fees for failed Top Ups, however bank fees may apply. In this case, contact your bank.
Please let us know if you require any further assistance.
Yours sincerely,
Bas
PayPal